Personal Data Protection Statement

Dear Users and Guests,

This Personal Data Protection Notice ("Notice") is issued to all significant users and guests of PCauto and its affiliates ("we") by relevant legal provisions.

1.In the course of your dealings with us, in order to provide better services to all users, we will collect and process your personal data for the purposes to communicate with you, providing information about our products and services, responding to your inquiries, and for other purposes necessary for the operation and maintenance of our business as specified in our Personal Data Protection Policy (collectively referred to as the "Purposes").

2.We may also collect and process your personal data based on any exceptions not listed in this notice. For the avoidance of doubt, this notice constitutes part of our user agreement. In the event of any conflict, inconsistency, or discrepancy between this notice and our user agreement, this notice shall prevail. Terms used but not defined separately in this notice shall have the meanings given to them in our user agreement.

3.We are committed to ensuring the secure storage of your personal data. You have the right to request access, obtain copies, and request updates or corrections to your personal data held by us. You also have the right to request us to limit the processing and use of your personal data at any time.

4.By accessing this website and/or submitting your personal data to us, you are deemed to have read, understood, and accepted the terms of this notice, and you agree that we may collect and process your personal data in accordance with this notice and our Personal Data Protection Policy.

5.We may periodically update this notice to ensure its consistency with any changes in legal or regulatory requirements. You agree to be bound by the current terms of the notice as updated from time to time. We will endeavor to notify you of any material changes to this notice through email or by posting on our website.

Personal Data Protection Policy


1.1. This policy applies to the personal information we hold about individuals (including but not limited to customers, vendors, distributors, suppliers, service providers, joint ventures/business partners, job applicants, and employees). By providing us with your personal data and/or continuing to access and use our website, you acknowledge that you have read and understood this policy, and you accept and consent to the practices described in this Privacy Policy. You agree that the personal data collected by us or processed from time to time through the services provided on our website may be used for the purposes described in this policy and our user agreement.

1.2. We reserve the right to modify, update, and/or revise this policy from time to time, with prior reasonable notice to you. We will notify you of any modifications through announcements on the website or other appropriate means. Please check this website periodically to see if this policy has been revised.

1.3. You may refuse or withdraw your consent to our collection, use, or disclosure of your personal data by providing us with reasonable notice. If you withdraw your consent, we will not be able to collect, use, or disclose your personal data, which means you will no longer be able to use our services. Upon completion of processing, we will no longer collect, use, and/or disclose your personal data unless we retain your personal data for compliance, regulatory, or other legal purposes.

1.4. We track the pages of our website and user visits to determine which services are most popular and to understand user preferences in order to enhance and facilitate user visits or use of our website and services. When you visit our website or any of our services and/or send us emails, we collect or analyze anonymous information ("Aggregate Data") through commonly accepted network technologies (including but not limited to "Cookies"). If you do not agree to our collection of personal and other data collected through our website and our services, please adjust your computer, tablet, and/or mobile device settings to block or disable our use of Cookies. If you choose to access our website or our services without blocking, disabling, or opting out of Cookies, your such access will constitute your agreement to our use of Cookies and our collection of information.

1.5. Advertisements appearing on our website may be delivered to users by advertising partners who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to deliver targeted advertisements they believe will be most relevant to you. This privacy policy covers our use of cookies and does not include the use of cookies by any advertisers.

1.6. If you do not agree with this policy or any revisions to this policy, we may not be able to provide all services to you, and you may need to terminate any relevant agreements with us and/or cease accessing or using this website.


2.1. We may process your personal data by collecting, recording, holding, storing, using, and/or disclosing your personal data.

2.2. We do not require you to provide any personally identifiable information to access this website. Data will only be stored and used when you provide data through the use of this website. Certain information, including IP addresses or usage data, will be automatically transmitted and stored on our servers for a limited time. When accessing certain services on this website, you may need to provide email addresses, phone numbers, and other information to identify your true identity and obtain the services you need.

2.3. The personal data you provide to us, or that we collect from you, or collected from other sources, may be processed for the following purposes ("Purposes") in order to achieve the purposes sought or collected:
a. Communicate with you;
b. Maintain and improve customer relationships;
c. Assess, process, and provide you with products, services, and/or facilities;
d. Respond to your inquiries or complaints, and resolve any issues and/or disputes that may arise in dealings with us;
e. Provide you with information and/or updates about our products, services, and/or activities that may be held from time to time by us and selected third parties;
f. Maintain and update internal record keeping;
g. Process and analyze your personal data individually or together with other individuals;
h. Conduct market research or surveys, internal marketing analysis, customer analysis activities, customer pattern and selection analysis, planning, statistics, and trend analysis related to our products and/or services;
i. Share any of your personal data with auditors for our internal audit and reporting purposes;
j. Share any of your personal data with our affiliates to facilitate collaboration, cooperation, and ecosystem development among our affiliates;
k. Share any of your personal data with our joint ventures/business partners to jointly develop products and/or services or conduct marketing activities;
l. Use for audit, risk management, and security purposes;
m. Use for investigation, investigation, and prevention of fraud, prohibition, or illegal activities;
n. Enable us to fulfill our obligations and exercise any rights under any agreement or document signed by us;
o. Transfer or assign our rights, interests, and obligations under any agreement signed with us;
p. Comply with any applicable legal or regulatory requirements and make disclosures in accordance with any applicable laws, regulations, directives, court orders, regulations, guidelines, letters, or rules applicable to us;
q. Enforce or defend our and your rights and comply with our obligations under applicable laws, legislation, and regulations;
r. Optimize our website and systems through activities such as debugging and statistical analysis to ensure that our website and systems operate normally and improve their performance;
s. Use for the operation, maintenance, and better management of our business and any other purposes related to our relationship with you as required when you consent; you agree that we will use and process your personal data for the purposes specified in this policy.

2.4. We may also use your personal data for (a) other purposes reasonably related to the Purposes; or (b) as required by applicable laws, such use does not require consent.

2.5. We may contact you regarding our services using your personal data. We will send emails to the email address you provide, and if necessary, we will call the phone number you provide. If the email address or phone number you provide is incorrect (or if these details have changed without further notice), you may not receive these communications. We are not responsible for any privacy infringements caused by letters sent to incorrect addresses or phone numbers. We may also use your personal data to contact you to investigate your views on us or our services or potential new services that may be provided. Submitting your personal data on our website indicates your consent for us to use your personal data for such communications. If you no longer wish to be contacted, you can choose not to receive these communications in your profile.

2.6. We may collect information about your computer, including your IP address, operating system, and browser type, for system management and reporting aggregate information to our advertisers and insights generation. We may use information about member statistics and traffic patterns for our business activities, including sales, marketing, mergers, acquisitions, and bankruptcies.

2.7. If we are obligated to disclose or share such data to comply with any legal obligations or protect our, our users', or other persons' rights, property, or safety, we may disclose your personal information. This includes exchanging information with other companies and organizations to protect against fraud and reduce credit risk.

2.8. The collection of your personal data may be mandatory or voluntary, depending on the purpose of collecting your personal data. If you are obligated to provide your personal data to us and fail to or choose not to provide such data to us, or do not agree to the above or this policy, we will not be able to provide the corresponding services.


3.1. In relation to our use of your personal data for the Purposes, we may need to disclose your personal data to:
a. Our affiliates and related companies;
b. Our successors;
c. Any person with a confidentiality obligation whom we engage to fulfill our obligations to you, and who commits to keeping your personal data confidential;
d. Any party involved in legal proceedings or anticipated legal proceedings;
e. Any party nominated or jointly appointed with us or other service providers, to establish and maintain joint databases where we have a legitimate joint interest;
f. Government agencies, law enforcement agencies, courts, tribunals, regulatory authorities, industry regulatory bodies, ministries, and/or statutory authorities or bodies, offices, or municipal authorities in any jurisdiction if required or authorized to do so, to comply with any applicable laws, regulations, court orders, or judgments or inquiries from relevant authorities;
g. Any other party to whom you authorfize us to disclose your personal data.

3.2. You hereby acknowledge that such disclosures and transfers may occur, and you allow us to disclose and transfer your personal data to such third parties and their consultants/representatives and/or any other persons reasonably requested in order to operate and maintain our business or carry out activities specified in the Purposes. We make every effort to minimize the disclosure of your personal data to the extent necessary to achieve the relevant Purposes.


4.1.Our aim is to maintain the accuracy, completeness, non-misleading, currency, and reliability of all personal data to the extent possible. Therefore, the accuracy of your personal data largely depends on the information you provide. Thus, our conditions for providing you with products, services, and/or facilities are:
a.You warrant and represent that all personal data submitted or to be submitted to us is accurate, non-misleading, up-to-date, and complete in all respects to obtain or use the relevant products, services, and/or facilities, and you have not withheld any personal data that may be of significant importance in any respect, and we are entitled to assume the accuracy and currency of the personal data provided by you when processing such personal data.
b. Please promptly contact us when such personal data previously provided to us becomes inaccurate, incomplete, misleading, outdated, or is changed in any way.


5.1. You have the right to request at any time that we limit the processing and use of your personal data (for example, by requesting that we stop sending you any marketing and promotional materials or contacting you for marketing purposes).

5.2. Additionally, you have the right to notify us in writing of your withdrawal (in whole or in part) of any consent previously given to us, subject to any applicable legal restrictions, contractual conditions, and reasonable notice periods for withdrawal of consent. However, your withdrawal of consent may result in certain legal consequences arising from such withdrawal. In this regard, depending on the extent to which you withdraw consent for us to process your personal data, this may mean that we may be unable to continue our existing relationship with you, and/or contracts with us may have to be terminated.

5.3. If you have any questions or complaints regarding this Privacy Policy, as well as any other service terms that may apply to your use of any specific services we offer, your personal data registered with us, or any other terms related to our use, retention, disclosure, or transmission of your personal data, or if you would like to learn more about our data protection policies and security measures, please contact us promptly.


Any personal data you provide to us will be retained for the duration of the purpose for which the personal data is collected. If your personal data is no longer required for the above purposes, your personal data will be destroyed from our records and systems in accordance with our retention policies, unless further retention is required to meet longer retention periods for our operational, legal, regulatory, tax, or accounting requirements.


7.1. We are committed to ensuring the secure storage of your personal data. To prevent unauthorized access, disclosure, or other similar risks, we strive to implement appropriate technical, physical, electronic, and procedural security measures in accordance with applicable laws, regulations, and industry standards to prevent and protect against unauthorized or unlawful processing of your personal data, as well as destruction or accidental loss, alteration, unauthorized disclosure, or access to your personal data.

7.2. We will periodically update our security measures reasonably and ensure that authorized third parties only use your personal data for the purposes specified in this policy.

7.3. The internet is not a secure medium. However, we will implement various security procedures for this website and your electronic communications with us. All of our employees, joint ventures/business partners, agents, contractors, suppliers, vendors, data processors, and third-party product and/or service providers, whenever they have access to and are associated with your personal data, are obligated to respect the confidentiality of your personal data.

7.4. Please note that communications over the internet, such as emails/webmails, are not secure unless they are encrypted. Your communications may go through several countries/regions before delivery.

7.5. We cannot and do not accept responsibility for any unauthorized access, interception, or loss of personal data beyond our reasonable control.


8.1. If any part of this website links you to other websites, those websites do not operate under this policy, and we do not accept any responsibility or liability for any liabilities arising from those websites.

8.2. Similarly, if you subscribe to applications, content, or products of our strategic partners and then provide your personal data directly to that third party, your personal data will be subject to the privacy/personal data protection policies of that third party (if they have such policies), rather than this policy.

8.3. We recommend that you read and understand the privacy/personal data protection statements/policies posted on these other websites before submitting your personal data to them to understand their procedures for collecting, processing, using, and disclosing personal data.


9.1. Unless otherwise indicated, our services, content, updates, activities, promotions, and products are not intended for individuals defined as minors under applicable laws. Therefore, if you are under the age of 18, please immediately discontinue all access to our services. We reserve the right (but not the obligation) to request evidence for our review at any time to verify that you are over the age of 18.

9.2. If we become aware that we have collected personal data of individuals under the age of 18, or if we have reason to suspect that you are under the age of 18 and cannot prove otherwise, we will take reasonable steps to delete your personal data.

9.3. Unless otherwise stated, we do not intentionally collect personal data from minors. However, through the internet, we cannot determine whether an individual is a minor. Therefore, parents or guardians are responsible for ensuring that their minors do not access our website, use our services, send us emails, or provide us with personal data without parental/guardian consent. If parents or guardians discover that their minor has accessed our website, our services, or provided personal data to us without their consent, please contact us promptly.


10.1. We employ an industry-standard technology known as "cookies". Cookies are small pieces of information stored on your computer or device's hard drive for record-keeping purposes, and we use them to track your visits to the website. Cookies can be used to save your preferences for easier navigation while using this website. Third-party advertising networks may also place separate cookies on your hard drive when delivering advertisements.

10.2. The types of anonymous clickstream data we collect through cookies may include your Internet Protocol (IP) address, web browser software, date and time of your visits to the website, and whether your requests (including search requests and clicks on parts of the website) were successfully fulfilled. All such information collected through cookies is non-personal data and cannot identify you from these details. This information is used solely for administration and to create a better user experience, and to identify areas for improvement on the website.

10.3. The use of cookies has now become an industry standard, and you will find them used on most major websites. Most web browsers are initially set to accept cookies. If you prefer, you can reset your browser to notify you when you receive a cookie or to refuse to accept cookies. Please note that if you set your browser to refuse cookies, certain features of the website may not function properly.


10.4. Pacific Automotive (and in certain cases, our advertisers and third-party providers) may track how many users are accessing specific pages on our website, and we may place a small file called a web beacon on some of our pages.

10.5. Pacific Automotive reserves the right to place web beacons in emails sent to you. When you open one of our emails or click on the links within them, we track these click-through data to help us determine interest in specific topics and measure the effectiveness of our communications with you. If you prefer not to be contacted in this manner, you should not open these emails or click on the text or graphic links within them.


10.6. When you visit or use our website, our network servers (and/or any network servers operated on our behalf by our service providers) automatically collect and may store limited information about your computer configuration,
including but not limited to:
a. The type of browser software you possess;
b. The operating system you are running;
c. The resolution of your computer display;
d. Your IP address. (This is a numerical address used by computers connected to the Internet to identify computers so that
data can be transmitted, such as the webpage you wish to view). We also use IP address information for system administration (including fraud detection and prevention) and troubleshooting purposes. 10.7. We may also collect information about the websites you visited before accessing any of our websites and the websites you visited after leaving our websites.


10.8. Cookies, web beacons, information collected about your computer or device, and other data collection technologies ("Data Technologies") may be used separately or in combination to provide and/or manage our services, help us understand user behavior, monitor website performance, optimize advertising, and measure advertising effectiveness.


10.9. We may collect or have third parties collect data on how visitors use and browse the website, such as the number of users visiting various pages within the website, the content they click on, whether they scroll up or down on specific pages, and fill out forms, etc. We use this information to improve the website and understand users, and may disclose it to our partners and affiliates (including members of our corporate group) or third parties.


If you have any questions or concerns about this policy, or wish to lodge a complaint, access, or correct your personal data, you may contact us through the website.


The terms and conditions of this Privacy Policy are governed by Malaysian/Thai law. If any dispute arises out of or in connection with this Privacy Policy and your use of our website and/or services, you must first contact our Data Protection Officer to resolve your concerns and make reasonable and good-faith efforts to amicably resolve any disputes. We will also make reasonable and good faith efforts to amicably resolve your concerns. However, if no amicable resolution is reached within 30 days, you agree to submit to the exclusive jurisdiction of the Malaysian/Thai courts.


In case of any conflict between this Chinese Personal Data Privacy Policy and its corresponding Personal Data Privacy Policy in other languages, the terms of this Chinese Personal Data Privacy Policy shall prevail.

Date: February 23, 2024