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Toyota Hiace Review

2018 Toyota Hiace Panel Van 2.5 Turbo Diesel is a small van that balances durability, off-road capability with four-wheel drive, and practical configurations, suitable for urban deliveries and rural unpaved roads.
Toyota Hiace photo
RM 103,000
Toyota Hiace
Segment
Commercial
Body Type
Commercial
Capacity(L)
2.5
Engine Power(PS)
102
Transmission
MT
Driven Wheels
All Wheel Drive
Review
User Review
Specs

In the Malaysian commercial vehicle market, small 2.5L diesel engine panel vans have always been the core choice for individual businesses and small logistics companies. These vehicles need to balance load capacity, fuel economy, and basic practicality, while also being priced affordably. The 2018 Toyota Hiace Panel Van 2.5 Turbo Diesel is precisely targeted at this niche market. Its core selling points are the durability reputation of the Toyota brand, the off-road capability of its four-wheel-drive system, and standard basic practical configurations. This test drive primarily focuses on verifying two aspects: flexibility in daily urban deliveries and reliability on rural unpaved roads, to determine whether it truly meets the demand of commercial vehicle users for 'multi-scenario adaptability'.

From the exterior, the 2018 Hiace Panel Van follows a typical commercial vehicle design with no extra decorative elements. The front features a large black plastic grille paired with halogen headlights on both sides, which may lack distinctiveness but provide strong practicality — halogen lights perform well in foggy and rainy conditions and have low maintenance costs. The side profile has straight lines, and the dimensions of 2930mm in length and 1545mm in width are just right for navigating through narrow urban alleys and car parks in Malaysia. The 3-door design also makes it more convenient for front-seat ingress and egress. The rear section includes a closed panel van structure with vertically arranged tail lights. Although the design is simple, the lights provide sufficient warning effects when illuminated at night.

Opening the door reveals an interior that emphasizes practicality. The dashboard is made of hard plastic material, which, although ordinary to the touch, is scratch-resistant and durable, suitable for the commercial vehicle usage scenario. The dashboard layout is straightforward, with manual air conditioning control knobs on the left, a radio and two speakers in the center, and storage compartments on the right. The steering wheel does not have multifunction buttons, but its lightness makes it suitable for long drives. The seats at the front are manually adjustable fabric seats, providing good support so that even long hours of delivery work won't cause discomfort. While there are seats in the rear, the space is quite limited, making it more suitable for temporarily placing small items rather than transporting passengers. Configuration-wise, it comes standard with keyless entry, rear parking sensors, and a 220V power outlet. The 220V outlet is particularly useful for users who need to use tools inside the vehicle, and the parking sensors make reversing in urban areas easier.

Regarding space performance, it has a wheelbase of 2570mm, offering sufficient space in the front row. A 175cm tall driver will have more than a fist's worth of head and legroom. The cargo area volume hasn't been officially disclosed, but in practical use, it can fit three standard-sized boxes, meeting the needs of small-scale distribution. For storage, there are two cup holders below the dashboard, and the door panels also have storage compartments that can hold water bottles and documents — a thoughtful touch in design.

When it comes to power, it is equipped with a 2.5L naturally aspirated diesel engine, delivering a maximum output of 102PS, with peak torque available at 1600rpm. During actual driving, while acceleration isn’t particularly quick, the low-end torque of the diesel engine is obvious, ensuring it doesn't feel underpowered even when fully loaded. The gearbox is a 5-speed manual, with clear gear shifts and smooth shifting action, suitable for frequent stop-and-go urban traffic conditions. There is only one standard driving mode, which is sufficient for daily use.

The handling and chassis performance align with the positioning of a commercial vehicle. The front suspension is a double wishbone independent suspension, and the rear suspension is a leaf spring. When driving on bumpy roads, although the damping isn't entirely thorough, there is no significant bouncing, ensuring the stability of the cargo. The steering wheel's precision is average, but it is clear and responsive, making lane changes and turns in the city fairly agile. With a minimum ground clearance of 195mm paired with a four-wheel-drive system, it performs well on muddy or gravel roads in rural Malaysia, easily handling small potholes when encountered.

In terms of fuel consumption, we drove 100km each in urban and rural conditions. In urban environments, the fuel consumption is about 8.5L/100km, while in rural areas it's roughly 7.2L/100km. Overall, it has decent fuel efficiency, in line with the advantages of diesel commercial vehicles. Regarding braking, the front ventilated disc brakes provide stable stopping power. Even with a full load, the brakes can bring the vehicle to a stop in time, which inspires confidence.

In terms of ride comfort, the noise control is average, with noticeable diesel engine noise and tire noise at high speeds. However, this is normal for commercial vehicles. The seats are reasonably comfortable, and long hours of driving do not cause back pain. The air conditioning performance is also excellent, able to quickly cool down even in Malaysia's hot weather.

In summary, the core advantages of the 2018 Toyota Hiace Panel Van 2.5 Turbo Diesel lie in its durability, the off-road capability of its four-wheel-drive system, and its practical basic configurations. Compared to other commercial vehicles in the same class, it has a better brand reputation, and the four-wheel-drive feature adds an extra advantage. It's suitable for individual business owners and small logistics companies, especially those who need to manage both urban deliveries and rural transportation. If you need a reliable, practical commercial vehicle for multiple scenarios, this Hiace Panel Van is worth considering.

Pros
2.5T diesel engine provides sufficient low-end torque, performing excellently on uphill climbs or navigating hilly roads in Malaysia with a full load of cargo
Fuel-efficient with a combined fuel consumption of approximately 8L/100km, capable of covering 700-800 kilometers on a single tank, ensuring low commercial costs
Practical safety features including ABS, dual airbags, and reverse radar perform reliably on rainy roads and while parking in narrow alleys
Cons
Acceleration becomes sluggish after exceeding 100km/h on highways, requiring early throttle input for overtaking; power reserve is insufficient in some scenarios.
Noise on highways is relatively high, affecting driving and riding experience.
The halogen headlights are not bright enough, resulting in average illumination performance at night on suburban or rural roads.
Overall Rating
4.4
Excellent
From 19 Reviews
Section Rating
Performance
4.3 / 5
Interior Design
4.5 / 5
Safety
4.5 / 5
Exterior Design
4.3 / 5
Showing 19 reviews
5 Excellent
E92_335
Owner of 2018 Toyota Hiace Panel Van 2.5 Turbo Diesel
As a seasoned delivery driver who has been operating in Malaysia for 3 years, my 2018 Toyota Hiace Panel Van 2.5 Turbo Diesel is truly remarkable! In terms of performance, the 2.5 turbo diesel engine performs excellently on local hilly roads (such as the mountain roads in the outskirts of Kuala Lumpur) and when fully loaded. The high torque kicks in at just 1600 RPM, making it easy to haul a full load of cargo uphill. What's more, the diesel fuel consumption remains reasonable even in city traffic jams, which is absolutely crucial for commercial use. The interior, though utilitarian, is well-built with clear button layouts, ensuring comfort even during long drives. On the safety front, the ABS and dual airbags provide peace of mind on Malaysia's rainy roads, while the reverse radar has saved me from numerous scrapes when parking in the narrow alleys of Penang. As for the exterior, the classic Hiace design is both attractive and practical. Its boxy body makes loading and unloading cargo convenient, and it runs steadily even in rural areas of Sabah. In summary, this van performs excellently across the various road conditions in Malaysia, and I would rate it full marks in all four aspects!
5 Excellent
GT_R35
Owner of 2018 Toyota Hiace Panel Van 2.5 Turbo Diesel
I've been driving this 2018 Toyota Hiace Panel Van for almost five years now, primarily for transporting building materials from Kuala Lumpur to Klang Valley. Speaking of performance, the 2.5 diesel engine has sufficient power when climbing the slopes at the base of Genting Highlands, as long as you downshift and accelerate in advance. However, the low-speed start can feel a bit sluggish, especially in traffic jams where frequent gear shifting is required. Still, it's decent for a commercial vehicle, and I think a rating of 4 is fair. As for the exterior, it has the typical Toyota commercial vehicle design. The boxy cargo space is particularly spacious, and the 195R15C tires are durable enough for Malaysia's bumpy rural roads. That said, the halogen headlights are somewhat average when driving at night. Overall, it's more about practicality than aesthetics, and a 4 out of 5 is just right. The most satisfying aspect is the safety. The standard ABS has helped me avoid skidding during emergency braking on slippery federal highways in rainy weather. Last time in Penang, I almost got rear-ended by a motorcycle, but the reverse sensors alerted me in time to avoid it. The vehicle is stable while carrying loads, and the 2 airbags provide peace of mind. For safety, it definitely deserves the full 5 out of 5!
4 Excellent
E46M3
Owner of 2018 Toyota Hiace Panel Van 2.5 Turbo Diesel
I am the owner of a 2018 Toyota Hiace Panel Van 2.5 Turbo Diesel, and I have been using it for my transportation business in Malaysia for almost 5 years. Overall, I am quite satisfied. In terms of performance, the 2.5 turbo diesel engine performs excellently during Kuala Lumpur's morning rush hour traffic, providing sufficient low-end torque. Even when fully loaded, climbing up Genting Highlands is effortless. The manual transmission shifts smoothly, though acceleration feels a bit sluggish when going over 100km/h on the highway. However, as a commercial vehicle, it is more than sufficient. The interior, mainly made of plastic, is durable and easy to clean. With Malaysia's hot weather, the manual air conditioning cools quickly. The simple and practical central console layout makes daily operation very convenient. In terms of safety features, it comes with dual airbags and ABS, offering peace of mind when taking long-distance trips or traveling on rural roads. The reverse sensor is also handy for parking in narrow market alleys. The exterior features the typical boxy Hiace design, which is durable and resistant to scratches and bumps—perfect for a commercial vehicle. It is also highly recognizable among local commercial models, making it easy for customers to identify. Overall, this vehicle performs well under Malaysian road conditions and usage scenarios. I would rate it 4 out of 5 across all four dimensions, making it a great choice for small business owners.
5 Excellent
Sierra1500
Owner of 2018 Toyota Hiace Panel Van 2.5 Turbo Diesel
As the owner of a 2018 Toyota Hiace Panel Van 2.5 Turbo Diesel for nearly five years in Malaysia, the two aspects I most want to discuss are its appearance and performance. The appearance gets a score of 4. After all, it's a commercial vehicle, so the design leans towards practicality. The boxy body looks like a "moving container"—but when driving in downtown Kuala Lumpur, these simple lines actually feel quite pleasing to the eye. It's not too flashy, and it doesn't stand out when parked at the market or warehouse district. My only slight regret is that the halogen headlights on the front are somewhat average; the brightness at night could be better. If they could be upgraded to LEDs, it would be perfect. The performance deserves a 5! The 2.5T diesel engine is simply a "dream teammate" for Malaysia’s driving conditions—when fully loaded on the East Coast Highway, the maximum torque kicks in at just 1600 rpm, making overtaking and climbing hills effortless. Even on the mid-mountain roads of Genting Highlands, I haven’t felt the power lag, even with a full load. The manual transmission shifts crisply, and coupled with the diesel engine's strong low-end torque, it's very easy to follow traffic during Kuala Lumpur's jams. The fuel efficiency is exceptionally friendly too; a full tank easily covers 700 kilometers, which is very cost-effective for small business owners like me! Overall, the performance of this vehicle perfectly meets the commercial needs in Malaysia. While the appearance may not be striking, it prioritizes practicality, and I have no regrets about purchasing it.
5 Excellent
F150Rap
Owner of 2018 Toyota Hiace Panel Van 2.5 Turbo Diesel
As the owner of a 2018 Toyota Hiace Panel Van 2.5 Turbo Diesel, having driven it for almost five years across East and West Malaysia on mountain roads, highways, and rural paths, the most intuitive feeling is that it is practical and durable! Although the appearance is that of a commercial vehicle, Toyota's design is very classic. The square shape makes it very convenient for parking or loading and unloading goods in the urban areas of Kuala Lumpur. Moreover, the sturdy body lines give it a strong sense of power, and long-distance driving doesn't feel boring. In terms of safety features, it comes standard with ABS anti-lock braking system and dual airbags. Although it lacks the advanced active safety features of newer vehicles, it is sufficient for Malaysian road conditions. However, it would be better if side airbags or a reverse camera were added, as reversing on narrow streets in Penang can sometimes be a bit stressful. Performance-wise, the 2.5T diesel engine is very powerful, especially when climbing hills or carrying a full load, with smooth torque output, and the manual transmission shifts clearly. However, noise becomes noticeable when driving over 120km/h on highways, and fuel consumption tends to be higher in city traffic. On long-distance drives, though, it is still fuel-efficient, with a full tank covering about 700 kilometers. Overall, as a commercial vehicle, this car is really reliable and can handle various road conditions in Malaysia with ease. It offers great value for money!
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2
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Engine
Capacity(L)
2.5
Capacity(cc)
2499
Aspiration Form
NA
Engine Power(PS)
102
Rpm at Max Hp(RPM)
3600
Rpm at Max torque(RPM)
1600
Number of Cylinders
4
Fuel Type
Diesel
Transmission and Chassis
Transmission
MT
Driven Wheels
All Wheel Drive
Front Suspension
Double Wishbone Independent Suspension
Front Tyres
195R15C
Rear Tyres
195R15C
Size&Capacity
Segment
Commercial
Length(mm)
2930
Width(mm))
1545
Height(mm)
1335
Wheelbase(mm)
2570
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