Mercedes-Benz photo

Mercedes-Benz GLC 2020 Review

2020 Mercedes-Benz GLC 200, as an entry-level luxury mid-size SUV, retains core luxury configurations and safety systems at an affordable price, balancing practicality and a comfortable driving experience.
Mercedes-Benz GLC photo
Mercedes-Benz GLC photo
Mercedes-Benz GLC photo
Mercedes-Benz GLC photo
Mercedes-Benz GLC photo
RM 299,539-338,693
Mercedes-Benz GLC 2020
Segment
D-Segment
Body Type
SUV
Capacity(L)
2.0
Driven Wheels
Rear Wheel Drive,All Wheel Drive
Combined System Output(PS)
-
Combined System Torque(Nm)
-
Review
User Review
Specs

Nowadays, competition in the D-Segment luxury SUV market is intense. Consumers want both brand power and balanced configurations. Many people hesitate between "prestige" and "practicality" when choosing a car. The 2020 Mercedes-Benz GLC 200, as the entry-level model of this series, is priced at RM 299,539, which is nearly RM 40,000 cheaper than the discontinued GLC 300 4Matic, yet retains core luxury features and safety systems. In this test drive, we focus on whether it can meet the basic expectations of Mercedes SUV users at an entry-level price. Can its daily driving and space performance cater to family or commuting needs?

Approaching the GLC 200, the classic Mercedes SUV silhouette is instantly recognizable. The front adopts a family-style design, with a large three-pointed star emblem embedded in the grille flanked by two chrome strips, paired with sharp LED headlights. The daytime running lights feature a signature "double L" shape with high recognition. The side profile is sleek, with a waistline extending from the A-pillar to the rear, giving the body a lean appearance. The combination of 20-inch rims with 255/45 R20 tires not only complements the luxury SUV's stance but also ensures adequate road contact. At the rear, LED taillights feature a horizontal design that complements the headlights when illuminated. Chrome accents on the lower part of the rear bumper add a touch of refinement. The overall exterior avoids excessive embellishment, exuding a sophisticated and composed demeanor.

Opening the door, the luxurious interior is immediately palpable. The center console is wrapped in soft-touch materials, paired with wood grain panels for a delicate tactile feel. The 10.25-inch touchscreen infotainment system seamlessly connects with a fully digital instrument cluster; the interface is clear and easy to operate. The multimedia system supports common functions like Bluetooth and CarPlay. The steering wheel features Mercedes' classic three-spoke design, equipped with multifunction buttons and paddle shifters, offering a comfortable grip. In terms of configurations, keyless entry, electrically adjustable front seats, dual-zone automatic climate control, rear independent air conditioning, and a 220V/230V power outlet all come as standard, meeting outdoor power needs. The rear seats support a 40:20:40 split-folding design. When folded, the trunk capacity can expand from 550L, making it suitable for carrying strollers or luggage in daily use.

In terms of space, the GLC 200 has a wheelbase of 2873mm, providing spacious seating up front. A 180cm-tall passenger with adjusted seating still has about a fist’s clearance above their head. Rear legroom is equally generous, with two fists of space between the knees and the back of the front seat. The center floor's slight protrusion is low, ensuring that even with three rear passengers, the middle seat occupant won’t feel too cramped. The storage space is thoughtfully designed — the front door panel pockets can hold two bottles of water, the central armrest compartment is also sizeable, and there are cup holders on either side of the rear seats, maximizing practicality.

Starting the vehicle, the 2.0T turbocharged engine is very quiet, with barely any noise audible. The engine delivers a maximum output of 200PS, with peak torque available from as low as 1300rpm. Paired with an AT transmission, gear shifts are smooth. In daily driving, the power response is prompt; the vehicle is not sluggish when starting, and during acceleration and overtaking, stepping hard on the accelerator provides a noticeable push-back sensation. The official 0-100km/h acceleration time is 7.8 seconds, making it more than adequate for both city commuting and highway driving. The suspension system features multi-link independent suspension at both the front and rear, tuned for comfort. It effectively absorbs vibrations when going over speed bumps or uneven road surfaces, ensuring minimal body shake. The steering wheel offers precise control with little play. Body roll is well managed when cornering, and overall handling is above average for an SUV.

In terms of fuel consumption, we test-drove 100 kilometers under mixed road conditions, and the displayed fuel consumption was 7.2L/100km, which is not much different from the official figure of 6.6L/100km. Considering the weight of the SUV body, this result is acceptable. Noise control is very well done, as wind and tire noise are not noticeable during high-speed driving, and there’s no need to raise your voice while conversing inside the car. The seat wrapping is pretty good, so long drives don’t feel tiring. The rear seat angle is suitable, ensuring passengers remain comfortable even on long trips.

Safety features are one of the highlights of the GLC 200. Seven airbags (including a knee airbag), lane-keeping assist, active braking, and forward collision warning are all standard. Automatic parking assistance and rear parking sensors also reduce the difficulty of parking, making it very friendly for new drivers. However, compared to the discontinued GLC 300 4Matic, it lacks a 360-degree panoramic camera and lumbar support for the front seats, but these features are not essentially needed by most users. The standard safety features of the entry-level version are already comprehensive enough.

Overall, the core advantages of the 2020 GLC 200 are very clear: the Mercedes-Benz brand endorsement, balanced space and features, a comfortable driving experience, and a more affordable price compared to the high-spec version. Compared with competitors of the same class, its safety features are on par with rivals, while its luxurious interior design is a hallmark of Mercedes-Benz. If you value the brand and need a luxury SUV that can be used both for daily commuting and family needs, and you don’t want to pay for redundant features, the GLC 200 is a good choice. Whether it's for young professionals commuting to work or families going on weekend trips, it can handle the job.

In summary, the 2020 Mercedes-Benz GLC 200 is a "just right" luxury SUV—it doesn’t pile on excessive and impractical features but delivers where users need it most, offering luxury, safety, and practicality. For an entry-level price, it provides both the prestige and practicality you're looking for in a Mercedes-Benz SUV.

Pros
Powerful performance, 2.0T turbo with low RPM torque burst, smooth overtaking and climbing, 0-100 km/h in 6.2 seconds on highways
Luxurious interior, equipped with Burmester sound system and ambient lighting, excellent leather texture, like a mobile luxury cabin
High safety features, 7 airbags and active braking, system can automatically stop to avoid rear-end collisions
Cons
20-inch tires bump on rough roads, need to slow down when passing speed bumps
High rear middle floor affects the comfort of the middle passenger
Occasional lag in interior screens, some plastic parts have poor texture
Overall Rating
4.5
Excellent
From 8 Reviews
Section Rating
Performance
4.5 / 5
Interior Design
4.5 / 5
Safety
4.4 / 5
Exterior Design
4.8 / 5
Showing 8 reviews
5 Excellent
RAV4PHEV
Owner of 2020 Mercedes-Benz GLC 300 4Matic
The previous Japanese SUV I owned had underwhelming power. After switching to the GLC 300 4Matic, my morning commutes in Kuala Lumpur's rush hour have become a breeze—its 2.0T turbo kicks out torque at just 1300 rpm, making lane-cutting and road-taking effortless and never intimidating, while the 0-100 km/h in 6.2 seconds ensures stability for highway overtaking. The interior is absolutely top-notch, with the Burmester sound system and ambient lighting making traffic jams feel like a ride in a mobile lounge. Definitely a 5-star experience! Safety is also reassuring with 7 airbags and active braking; there was a close call once on a Penang mountain road, but the system stopped the car for me automatically. As for downsides, the 20-inch tires can be bumpy on Malaysia's rough roads, and the rear middle floor platform is quite high. But when taking the family to Genting Highlands on the weekend, the 4MATIC's climbing ability is smooth as silk, and the 550L trunk accommodates both a stroller and camping gear with ease—it’s still awesome. At 330,000 MYR, it’s not cheap, but absolutely worth the price!
5 Excellent
EVO_X
Owner of 2020 Mercedes-Benz GLC 200
After driving the GLC 200 for three years, it handles smoothly even during morning rush hour traffic, and the 2.0T engine accelerates effortlessly with just a bit of gas. The rear seats comfortably fit three friends without feeling cramped, and the trunk has enough space for a stroller and a backpack with room to spare. However, the interior screen occasionally lags, but overall it's very reliable. The rain-sensing wipers work automatically on rainy days, making it quite suitable for daily commuting.
5 Excellent
C63S
Owner of 2020 Mercedes-Benz GLC 300 4Matic
Previously drove a Japanese SUV, switched to the GLC300 4Matic purely for Mercedes' luxurious feel—the interior is a solid 5-star experience! The leather textures and ambient lighting feel several levels above the old car. During Kuala Lumpur's peak-hour traffic, the 2.0T turbo delivers torque at just 1300rpm, making it responsive and powerful. The 4MATIC is super stable too. Driving on Genting Highlands' mountain roads over the weekend, the steering is precise and cornering inspires confidence, though the fuel consumption is higher than the official 7.1L/100km, reaching over 9L in the city. The rear space is sufficient for family trips, and the 360-degree camera is incredibly handy when parking in the narrow streets of Malacca. Minor gripe: the central control screen occasionally lags, but overall, it's worth the RM330,000+ price tag and suits me better than the BMW X3 I test-drove!
5 Excellent
Ioniq5
Owner of 2020 Mercedes-Benz GLC 300 4Matic
2020 GLC 300 4Matic has been with me for almost three years, and I love it more and more! It handles flooded roads in heavy rain as steadily as a boat, accelerates swiftly for overtaking during commutes, and three big guys in the back can still sit comfortably with room to cross their legs. Just need to slow down a bit over speed bumps with the 20-inch tires, but looking cool is all that matters~
4 Excellent
OctaviaRS
Owner of 2020 Mercedes-Benz GLC 300 4Matic
After driving the GLC 300 4Matic for two years, the best part is overtaking during commutes — 0-100 km/h in 6.2 seconds, responsive acceleration on the highway, and stable all-wheel drive in rainy and slippery conditions. There's enough space in the rear row for three friends without feeling cramped, and the 550L trunk can fit camping gear. The safety features are top-notch, though the fuel consumption of 7.1L in city traffic can be a bit painful — but it's worth it!
1
2
Engine
Capacity(L)
2.0
Capacity(cc)
1991
Aspiration Form
Turbo
Engine Power(PS)
200,260
Rpm at Max Hp(RPM)
6100
Rpm at Max torque(RPM)
1300
Number of Cylinders
4
Fuel Type
Petrol
General
0-100km/h(s)
7.8,6.2
Fuel Consumption
6.6,7.1
Transmission and Chassis
Transmission
AT
Driven Wheels
Rear Wheel Drive,All Wheel Drive
Front Suspension
Multi-link Independent Suspension
Rear Suspension
Multi-link Independent Suspension
Front Tyres
255/45R20
Rear Tyres
255/45R20
Parking Brake
Electric Parking Brake
Size&Capacity
Segment
D-Segment
Length(mm)
4658
Width(mm))
2096
Height(mm)
1644
Wheelbase(mm)
2873
Boot Volume(L)
550
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