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Toyota Hilux 2020 Review

The 2020 Toyota Hilux Single Cab 2.4 MT 4X4 is a rugged and durable entry-level commercial pickup truck, precisely meeting the needs of construction site transportation and light off-road use with its powerful engine, large cargo bed, and high off-road capability.
Toyota Hilux photo
Toyota Hilux photo
Toyota Hilux photo
Toyota Hilux photo
Toyota Hilux photo
RM 103,880-158,880
Toyota Hilux 2020
Segment
4x4
Body Type
Pickup
Capacity(L)
2.4,2.8
Engine Power(PS)
150,204
Transmission
MT,AT
Driven Wheels
All Wheel Drive
Review
User Review
Specs

In the local commercial pickup market, reliability and practical functionality have always been core demands of users. This is especially true for professionals who need to balance construction site transportation, long-distance delivery, or light off-road tasks. A tough, durable, and cost-effective model is crucial. The 2020 Toyota Hilux Single Cab 2.4 MT 4X4, as the entry-level commercial version of the Hilux series, targets these user needs precisely with its 2.4L diesel turbocharged engine, manual transmission configuration, and four-wheel-drive system. This test drive will focus on verifying its performance in terms of load-carrying capacity, off-road capability, and daily handling to see if it can be a reliable partner in commercial scenarios.

From the exterior, the Single Cab version maintains the signature rugged style of the Hilux family, with an overall design leaning towards functionality rather than aesthetics. The front face features a wide trapezoidal grille paired with a black plastic bumper, while the silver skid plate on the lower part, though decorative, enhances the off-road vibe. The side profile is characterized by straight lines, and its single-row, two-door design extends the cargo bed length to accommodate large goods transportation needs. The 205/70 R15 tires emphasize durability, and the thick sidewalls are designed to handle scuffs from unpaved roads. At the rear, vertically arranged taillights integrate with the rear bumper, and the cargo bed sides are equipped with manual locking mechanisms. The overall build quality aligns well with the positioning of a commercial vehicle, with no unnecessary flashy adornments.

Stepping inside, the interior layout focuses on simplicity and practicality. The dashboard is covered with hard plastic material, which feels stiff to the touch but is more suitable for the rugged demands of frequent usage in commercial settings. The steering wheel is made of standard rubber material, without multifunctional buttons, yet provides a solid grip during operation. The instrument panel features an analog design with electronic illumination for clear display of RPM, speed, and fuel level, and a small screen in the center shows basic data like water temperature and mileage. The center console retains traditional physical buttons, and the air conditioning system is manually adjustable with moderately resistant dials that are intuitive and uncomplicated to use. The seats are fabric-covered, and both front seats are manually adjustable. The cushions and backrests are moderately firm; while offering sufficient support during long drives, the overall wrapping feel is average. In terms of storage space, the door panels, space below the dashboard, and compartments in front of the co-driver provide moderate storage options for tools, documents, and other personal items. The inclusion of a 220V/230V power outlet adds convenience for powering electric tools outdoors.

In terms of space, the Single Cab version has a wheelbase of 3085mm. Although it only offers two front seats, the seating space is sufficiently roomy. A 175cm-tall individual sitting in the driver’s seat would have about a fist of headroom and two fists of legroom. While the dimensions of the cargo bed are not specified, actual measurements reveal that its length and width provide more advantages compared to the Double Cab version. With a flat cargo bed base, it can easily accommodate large items such as construction materials or equipment. The minimum ground clearance is 269mm. Although the approach and departure angles were not disclosed, its overall off-road capability is superior to normal family SUVs, enabling it to handle muddy roads or small ditches without issue.

As for performance, the vehicle is powered by a 2.4L four-cylinder turbocharged diesel engine, delivering a maximum power output of 150 PS and peak torque that kicks in as low as 1600 rpm, paired with a 6-speed manual transmission. During takeoff, the clutch bite point is clear, making it easy to coordinate clutch and throttle movements—even for beginners. A gentle press on the accelerator results in smooth and continuous power delivery as the turbo kicks in, with particularly strong torque performance in low to mid-speed ranges. Even when fully loaded, the vehicle doesn’t struggle during takeoff or uphill climbing. During high-speed driving, maintaining a speed of 100 km/h requires the engine to run at about 2000 rpm, and the low-rev high-torque characteristics of the diesel engine effectively reduce fatigue during long-distance drives.

The handling and chassis performance match the positioning of a commercial pickup truck. The front suspension uses a double wishbone independent structure, and the rear suspension is designed with leaf springs that are non-independent. This combination ensures off-road capability while also meeting the support requirements after the cargo bed is loaded. On paved roads in everyday driving, the suspension has average filtering of fine bumps, with a direct road feel. However, on unpaved roads, the chassis shows excellent integrity, maintaining stable body posture when facing potholes and gravel roads without any noticeable looseness. The steering system uses hydraulic assistance, with a slightly heavier steering feel. It is precise at high speeds but requires more effort at low-speed maneuvers, which aligns with the tuning logic for commercial vehicles.

In the fuel consumption test, we drove 200km under mixed driving conditions (30% urban roads, 50% highways, and 20% unpaved roads), with about 300kg of cargo loaded in the bed. The final measured average fuel consumption was 7.8L/100km. For a four-wheel-drive diesel pickup, this fuel economy performance is relatively efficient. As for off-road performance, the four-wheel-drive system can be switched using a knob located behind the gear lever. On muddy roads and light cross-axle conditions, power distribution is swift, and the tires provide sufficient grip. Along with a ground clearance of 269mm, most unpaved roads can be navigated smoothly. However, due to the lack of a differential lock, the ability to escape from extreme off-road conditions is somewhat limited.

In terms of driving comfort, the noise from the diesel engine is noticeable at idle, but once driving, wind and tire noise become the main sources of noise. The overall noise control is in line with the level of commercial vehicles, with no additional soundproofing. Although the seats have relatively firm cushioning, they provide adequate lumbar support for long drives without obvious discomfort. The manual transmission has a moderate shift travel, with clear gear positions and shifts that are smooth, although not particularly slick. However, it’s not easy to mis-shift in daily operations.

Overall, the 2020 Toyota Hilux Single Cab 2.4 MT 4X4 has core strengths in its reliable powertrain, practical space design, and a four-wheel-drive configuration that balances commercial use and off-road capability. Compared to competitors in the same class, such as the Ford Ranger Single Cab or Isuzu D-Max Single Cab, the Hilux has higher brand reliability and a larger market share, making its maintenance costs more advantageous in the long run. Its main shortcomings lie in its simplistic interior configuration and average comfort level, but for commercial users, these are not core concerns.

This vehicle is best suited for those who frequently transport goods and occasionally encounter light off-road driving, such as construction site managers, small logistics companies, or farm owners. It meets basic requirements for daily load carrying and long-distance transportation. At the same time, the four-wheel-drive system is capable of handling complex road conditions, making it a purely practical utility pickup. If you are pursuing luxurious features or comfort, the Double Cab version might be more suitable. However, if your core requirement is “reliable and practical,” then the Single Cab 2.4 MT 4X4 is undoubtedly the more cost-effective choice.

Overall, the 2020 Toyota Hilux Single Cab 2.4 MT 4X4 is a commercial pickup truck with "no shortcomings" — it may not have flashy features, but it achieves a balance in power, space, and off-road capability needed for commercial scenarios. For users who value practicality and reliability, it is a capable assistant that can "focus on getting the job done".

Pros
Comprehensive and practical safety configuration, active braking, lane departure warning, etc., have avoided accidents multiple times in slippery road conditions
Diesel engine delivers strong low-end torque, excellent for hauling and climbing, suitable for Malaysia's complex road conditions
Practical and thoughtful interior design, leather/fabric seats provide good support, rear air conditioning vents enhance comfort
Cons
Some models have lagging throttle response at low-speed climbing, requiring early downshifting during high-speed overtaking, and the power output is not aggressive enough.
In congested urban areas, manual transmission models require frequent gear shifting, which is tiring, and lack an automatic mode option.
Low-trim models have insufficient safety features, lacking side airbags and head airbags, and the vehicle stability control intervenes slowly.
Overall Rating
4.4
Excellent
From 7 Reviews
Section Rating
Performance
4.3 / 5
Interior Design
4.6 / 5
Safety
4.3 / 5
Exterior Design
4.3 / 5
Showing 7 reviews
5 Excellent
i30N
Owner of 2020 Toyota Hilux Double Cab 2.8 Rogue AT 4X4
As the owner of the 2020 Toyota Hilux 2.8 Rogue, after driving it in Malaysia for almost two years, the interior and safety features are what I'm most satisfied with! First, about the interior, even though it's a pickup truck, the quality doesn't feel like a utility vehicle at all — the seats are textured leather, so they aren't stuffy even after sitting for a long time. I drive an hour daily from Kuala Lumpur to Selangor on the highway and never feel any back pain. The 6.75-inch central control screen is very user-friendly, and when connected to CarPlay, navigation and music streaming run smoothly without lag. The rear seats even have air vents. When I take my family to Genting Highlands on weekends, the elders and kids in the back seat all say it's not hot. The most thoughtful feature is the 60:40 foldable rear seats. Last time I helped a friend carry a surfboard, I folded up one side of the seat to make just enough space without needing to disassemble the seat — super convenient. The safety features truly put my mind at ease! During Malaysia's rainy season when roads are slippery, there was one time on the North-South Expressway when the car in front suddenly braked hard. Before I even reacted, the automatic braking system beeped "beep beep" to alert me and started slowing down automatically. It was a close call and thinking about it now still scares me! When driving on rural roads, the lane departure warning reminds me not to drift out of my lane, and at night on unlit mountain roads, the auto headlights adjust brightness immediately, without needing manual adjustment. There's also the knee airbag, and when taking my kid out, the ISOFIX connector fixes the child safety seat in place with just one click — much more stable than using seatbelts in my old car. In summary, this pickup truck has an interior suitable for family use and comprehensive safety features, making it reliable whether on highways or rough roads in Malaysia!
4 Excellent
BMW_E30
Owner of 2020 Toyota Hilux Single Cab 2.4 MT 4X4
As a car owner, having driven the 2020 Hilux Single Cab 4X4 manual diesel version for nearly three years, I am overall quite satisfied. In terms of appearance, it features Toyota's typical rugged style, with sharp lines and a bold front-end design that stands out when driving on rural roads in Malaysia. Although not particularly stunning, it is practical and durable, fitting well with its role as a utility vehicle. For the interior, the layout is straightforward and clear, with buttons that are easy to operate. While the materials are mostly hard plastic, the build quality is solid. The manual air conditioning performs well in Malaysia’s hot weather, and although the seats are fabric, they offer decent support, making long drives less tiring. Performance-wise, the 2.4T diesel engine delivers plenty of power with excellent low-end torque, easily handling climbs on muddy rural roads. The manual transmission provides crisp gear shifts, and together with the four-wheel-drive system, it is more than capable of dealing with Malaysia’s complex road conditions. The fuel consumption is also quite satisfactory, with an average of about 8–9 liters per 100 kilometers, which is decent for a 4X4 vehicle. Overall, this vehicle performs quite well in the context of Malaysia's usage scenarios. While there is room for improvement in some details, as a practical utility vehicle, it fully meets my needs.
5 Excellent
DragRacer
Owner of 2020 Toyota Hilux Double Cab 2.8 Rogue AT 4X4
As the owner of the 2020 Toyota Hilux 2.8 Rogue in Malaysia, having driven it for almost three years, I genuinely feel I’ve chosen the right vehicle! Let’s talk about the performance first, I’d rate it 4-stars because the 2.8T diesel engine performs very smoothly on highways and national roads — overtaking on the highway from Kuala Lumpur to Penang is effortless, and at 120km/h cruising speed, the engine noise is minimal. However, there was one time when I went to the muddy roads at the foot of Genting Highlands, and although the 4X4 mode could handle it, the throttle response during low-speed climbing was slightly delayed, and I had to press the pedal harder to get enough power. If this could be optimized, it would be perfect. The interior deserves a full score! After all, this is the Rogue variant, the seats are leather, and sitting on them feels particularly supportive — last time I took my family to the Cameron Highlands, driving for three hours on mountain roads, my parents said that sitting in the back seats didn’t make their backs feel sore. The design of the center console is very practical, the 6.75-inch touchscreen is easy to operate, and the air conditioning buttons are physical, so operating them without looking is not a problem at all while driving. The most thoughtful feature is the rear air conditioning vents, which are a huge relief in Malaysia’s hot weather. Now when I take my friends out, no one complains about the rear seats being stuffy anymore. These details are really well done!
4 Excellent
G37S
Owner of 2020 Toyota Hilux Single Cab 2.4 MT 4X4
As the owner of a 2020 Hilux Single Cab 2.4 Manual 4WD, having driven it in Malaysia for almost three years, the thing I’m most satisfied with is its safety! Every time I carry tools and drive through the mountain roads of East Malaysia, the ABS and active braking always save me on slippery rubber plantation tracks — last month, near Kota Kinabalu in Sabah, a motorcycle suddenly rushed out, and the system immediately braked for me, avoiding a collision! With the knee airbags + front and rear driver/passenger airbags configuration, I feel particularly at ease pulling goods on long-distance trips. A full 5 points, no issues at all. For performance, I’d give it 4 points. The 2.4T diesel manual is a bit slow for overtaking on highways in Peninsular Malaysia as you need to downshift in advance, but when pulling a full load of 1 ton of building materials while climbing the steep slopes of the Cameron Highlands, the low-end torque is strong enough. It can deliver maximum torque at just 1600 rpm, and with the four-wheel lock engaged, it doesn’t slip on muddy roads. It's just a bit tiring to frequently shift gears in city traffic, but it's more than sufficient as a workhorse. As for the appearance, the boxy Toyota pickup truck design looks fine, and the Halogen + LED headlights are very bright on East Malaysia's night roads. The rear fog lights are also safe to use during rainy days. However, the stock 205/70 R15 tires look a bit small, and replacing them with AT tires would look more commanding. Overall, I’d give it a solid 4 points.
5 Excellent
ImprezaWRX
Owner of 2020 Toyota Hilux Double Cab 2.4E MT 4X4
As the owner of a 2020 Hilux 2.4E MT 4X4, having driven it for nearly two years, the most satisfying aspect is its performance! In a country like Malaysia with diverse terrains, whether it's the congested roads during KL's rush hours, the rural roads on the East Coast for weekend family trips, or even the mountain roads to Cameron Highlands occasionally, the torque of this diesel turbo engine is truly powerful—maximum torque kicks in at just 1600 RPM. Shifting to second gear for uphill drives requires no heavy acceleration, and the manual transmission provides a solid driving experience with smooth and precise gear changes. Previously, I took my whole family of five along with camping gear to Desaru; cruising at 120km/h on the highway was very stable, and with an 80-liter fuel tank, it could go nearly 800 kilometers, eliminating the need for frequent stops at fuel stations on long trips. For safety, I’d give it 4 stars, mainly because the basic configurations are fully-equipped: ABS, vehicle stability control, and lane departure warning, which were very helpful on highways. Last time, while driving on the North-South Expressway, I encountered a car suddenly changing lanes, and the automatic braking system intervened promptly, avoiding a collision. The ISO FIX anchors in the back seat also make installing child safety seats very convenient. However, compared to other vehicles in the same price range, it lacks side airbags and curtain airbags; if these could be included, it would be even better. Overall, as a family vehicle with light off-road capabilities, the practicality of the Hilux in Malaysia is unquestionably impressive!
1
2
Engine
Capacity(L)
2.4,2.8
Capacity(cc)
2393,2755
Aspiration Form
Turbo
Engine Power(PS)
150,204
Rpm at Max Hp(RPM)
3400
Rpm at Max torque(RPM)
1600
Number of Cylinders
4,3
Fuel Type
Diesel
General
Fuel Consumption
8.5
Transmission and Chassis
Transmission
MT,AT
Driven Wheels
All Wheel Drive
Front Suspension
Double Wishbone Independent Suspension
Front Tyres
205/70 R15,265/65 R17
Rear Tyres
205/70 R15,265/65 R17
Parking Brake
Manual
Size&Capacity
Segment
4x4
Length(mm)
5270,5330
Width(mm))
1800,1855
Height(mm)
1795,1815
Wheelbase(mm)
3085
Boot Volume(L)
cc
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